12/29/2023 0 Comments Anytime mailbox trustpilot![]() Anytime Mailbox operates as a subscription service, and customers/renters are charged from the time of sign-up until they choose to cancel their account. I want to assure you that transparency and clear communication are fundamental to our service. This amount was prorated to cover the 12 days within that billing cycle this is not an additional or “hidden fee”. Upon reviewing your account details, it has come to my attention that the $4.00 charge on October 5th was for the Service Plan Bronze from to for mailbox 1037. Your feedback is invaluable to us, and I sincerely apologize for any confusion or frustration caused by the charges on your account. Hi Naeem, I wanted to personally reach out to address the concerns you raised in your recent review. Sincerely, Matt Going CEO/Anytime Mailbox from Anytime Mailbox Your feedback is invaluable to us, and we are committed to learning from this situation in order to improve our services and prevent similar issues from occurring in the future. This will allow us to send you the link for the free notary service. After canceling your account, you can sign up at another location and share your email address with us. In response to your request for a change of address, I'd like to assure you that we are committed to resolving this matter promptly and efficiently. I hope this provides clarity on the nature of the address. Our Mail Center is specifically located in Suite B. I want to clarify that this is a commercial area where we provide office spaces for lease. I understand that there's been confusion regarding the address 8206 Louisiana Blvd NE, specifically Suites A and B, in Albuquerque, NM 87113. Thank you for bringing your concerns to my attention, and I appreciate the opportunity to address them directly. Hi Alain, I hope this message finds you well. We've been in business for more than ten years and have thousands of satisfied customers. I want to assure you that we are committed to resolving this matter promptly. Similarly, while we sent an email response, we haven't yet received your reply. ![]() Despite our attempts to contact you via phone, unfortunately, we were routed to voicemail. Our team is dedicated to guiding you through the verification process. ![]() After uploading, click "Submit for review" for prompt validation by our Application team. To upload your files, using your computer or mobile APP, please log in to your account, access the settings, proceed to your profile, and upload the necessary documents in the "Files" section. Please upload any of the following: a lease, mortgage, or deed of trust a Voter or vehicle registration card or a home or vehicle insurance policy. The submitted document should correspond to your residential address. This step is crucial to ensure the security and validity of our services. To complete the setup of your mailbox, we kindly request the submission of your secondary ID. Regarding account approval, certain documentation is required, as previously communicated by my team. The mailbox number you chose during sign-up is reserved exclusively for your use, and there are associated costs involved in keeping your account active during the verification period. This is in line with the standard practice for subscription services. When customers sign up for our service, our billing system initiates, and charges are incurred from the moment of sign-up. Upon checking your account, I see that the renewal for November was not successful due to payment failure. I genuinely understand the challenges you've faced during the account setup process, and I'm here to address your concerns directly. Hi Mitchell, Thank you for taking the time to reach out to us.
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